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Collection of personal information: Xanadu Residence may collect personal information from guests, including but not limited to names, addresses, email addresses, phone numbers, and credit card information. This information may be collected during the reservation process, check-in, or during the course of a guest’s stay.
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Use of personal information: Xanadu Residence may use personal information for the purposes of processing reservations, providing guest services, and for marketing purposes, unless the guest opts out. Personal information may also be used for internal record-keeping and to improve the guest experience.
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Disclosure of personal information: Xanadu Residence will not disclose personal information to third parties except as required by law or as necessary to provide guest services. Personal information may be shared with service providers who are contracted to provide services on behalf of Xanadu Residence, such as housekeeping or maintenance staff.
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Security of personal information: Xanadu Residence takes reasonable measures to protect personal information from unauthorized access, use, or disclosure. Personal information is stored in a secure environment and access is restricted to authorized personnel only.
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Retention of personal information: Xanadu Residence will retain personal information for as long as necessary to provide guest services or as required by law. Personal information may be retained for a longer period of time if required by legal or regulatory obligations.
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Access to personal information: Guests have the right to access, correct, or delete their personal information at any time by contacting Xanadu Residence. Xanadu Residence will respond to such requests in a timely manner, subject to legal or regulatory